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Your questions answered

    • Unfortunately, we are not accepting artist submissions at this time.

      Link to this Article >

    • Yes, your Hang-Up invoice acts as your proof of purchase and confirmation that the work is genuine. A Pest Control Certificate of Authenticity will be also provided with all Banksy limited edition screen prints.

      Link to this Article >

    • The government has introduced new anti-money laundering measures which will affect all art dealers, galleries and their clients as of 10th January 2020. This is an EU-wide legislation to which the UK will abide irrespective of Brexit.

      Similar legislation is also expected to be introduced in the US in the near future. 

We will have to take, and be seen to take, all reasonable steps to mitigate the risks of money laundering occurring in the course of our business, including the risks of being paid with illegally obtained funds.



      As part of these obligations and before the completion of any sale, Hang-Up Pictures Ltd will be legally obliged to carry out identification and screening checks on all clients buying from our gallery. These checks are broadly similar to those carried out by banks when you open up a bank account and have already been put in place by the major international auction houses.



      For individuals, we will require a copy of a valid photo identity document such as a passport, driving license or national ID card which confirms their full name, date of birth, nationality and permanent residential address.

      For companies, we will require company details including evidence of incorporation, directors and the ultimate beneficial owners. In a situation where an agent/advisor is acting on behalf of a buyer, we will be required to identify the ultimate buyer in addition to the agent.

      

Payments received by the gallery will have to be received from a bank account held in the name of the person or entity named on the invoice. In the event that you wish for a third party to pay for a purchase on your behalf, you will have to seek our prior authorisation to do this and if the information you provide to us doesn’t meet these new legal requirements, unfortunately, we will have to reserve the right to refuse third party payments.

      

We ask you to bear with us whilst we carry out these mandatory checks before the completion of a sale of a work of art. Please understand that we are obliged to do this for all our clients, even those with whom we have dealt in the past, but rest assured that we will do our best to make the process as quick and efficient as we possibly can.

      

We assure you that the information which you provide to us will be held and processed in accordance with our privacy policy and will remain secure and confidential at all times.

 If you have any questions please contact us at info@hanguppictures.com.

      Link to this Article >

    • It is our gallery policy that we are unable to hold works without a deposit.

      A 20% deposit will secure the work and full payment is expected within in 7 days. If you are unable to pay within this time frame and you do not notify the gallery of your circumstances, the deposit will be non-refundable and held as credit for future purchases.

      Link to this Article >

    • American Express cards can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.

      To cover the processing fees that American Express charge the gallery a 3% surcharge will be added to the invoice total for all AMEX transactions exceeding £10,000.

      Link to this Article >

    • Certain editions are sold 'staggered' which means that the price will rise in increments as the edition sells. If we are selling on behalf of a publisher it is our contractual obligation to match the price. Whilst we strive to ensure pricing is correct if the publisher's price has recently changed and not yet been updated on the website you will be notified and have the option to continue with the sale or not.

      Link to this Article >

    • POA is an abbreviation for Price on Application. We try to put prices on all of the prints but often the higher and more sought after items will be marked as POA. This is due to the fact that the market can move quickly with prices rising based on auction results, new exhibitions and announcements relevant to the artist.

      We will also mark some consigned pieces as POA so we can confirm availability before any online order is processed.

      Link to this Article >

    • In order to comply with legislation, we are legally required to obtain and check identity documents for all of our customers who purchase a piece of art worth €10,000 or more from Hang-Up Gallery, or who spend more than €10,000 with us in a single transaction.

      This means that we have to ask you for a copy of a valid photo identity document, such as a passport, driving license or national ID card so that we have proof of your full name, date of birth, nationality and address on record.

      This must be a photo or a clear scan of your document. It cannot be a photo of your identity document on a screen, like your laptop or your phone.

      Please understand that we are obliged to apply these checks, regardless of whether you are a new or a longstanding collector. Please also bear with us while we carry out these checks – we will do our best to make the process as smooth and efficient as possible for you. We're required to retain the information which you provide to us for 5 years. It will be held and processed in accordance with our Privacy Policy and will always remain secure and confidential.

      If you have any questions or concerns, please don’t hesitate in contacting us to discuss them.

      Link to this Article >

    • The majority of the Banksy work sold via the gallery is done so on the margin scheme. VAT cannot be isolated and broken out on the invoice even when sold and invoiced within the United Kingdom. Further information on the margin scheme can be found here.

      https://www.gov.uk/vat-margin-...

      Link to this Article >

    • In the interest of client confidentiality and to prevent fraud, it is gallery policy to only disclose edition numbers for Banksy prints to the final buyer.

      Link to this Article >

    • We offer a full insurance valuation service at the gallery for Banksy works.

      We will require details of the print including an image, condition and where it was purchased. A Banksy appraisal expert will then evaluate this before issuing the valuation on gallery headed paper.

      The letter will be signed and dated by the Gallery Director and can be used to assist for insurance purposes or simply for your own records.

      https://hanguppictures.com/ban...

      The cost of this service is £75 + VAT.

      Link to this Article >

    • This is a question we get asked a lot, and there is no straight answer as it is impossible to predict the future. We can say that his works have risen in price phenomenally over the past decade. In the last 24 months, prices have doubled for both signed and unsigned editions. We do not encourage to just purchase for investment, though. Choose a piece that you like and enjoy the artwork. Any financial benefits that come with it should be considered a bonus.

      Link to this Article >

    • Unless the print has never seen the light of the day and has been stored flat since purchase direct from the publisher (which very few have) we steer away from using the word mint. We prefer to say there are 'no condition issues' and the print is in 'excellent condition'.

      Link to this Article >

    • Banksy prints are extremely sought-after and collectable limited-edition artworks. As such, when new ones become available the market can be competitive often with collectors looking to purchase the same print.

      The market can also move extremely fast with prices and availability changing very quickly. If a piece is left on reserve, it prevents other collectors from purchasing it.

      For both these reasons it is gallery policy that without special discretion from the director, we will not hold Banksy works without a deposit. If you wish therefore to reserve a piece we ask for 20% of the sales price and once we have confirmation of payment the work will be removed from sale and marked as reserved.

      Without a deposit, we will not be responsible if the print is no longer available even if you have asked us to reserve it.

      Link to this Article >

    • Please contact the gallery directly for editioned canvases or unique works by Banksy.

      Link to this Article >

    • COA's are issued by Pest Control. They can be applied for from the Pictures of Walls website. If the application is successful you will be contacted and a payment of £50 + VAT will be requested. You will then be issued a certificate of authenticity for your Banksy and it is ready to sell.

      Be aware the process is by no means immediate and can take anything from a few days to a few months.

      Link to this Article >

    • We will only sell Banksy prints with a COA (Certificate of Authentication) from the Pest Control Office and we recommend that you only purchase prints with this paperwork in place, whether purchasing from Hang-Up Gallery or elsewhere.

      Link to this Article >

    • Condition is very important and should certainly be a key factor when purchasing Banksy works. All Banksy works sold with Hang-Up are condition checked and we are fully transparent with our clients.


      15 years ago, Banksy prints were sold for less than £100 and not all were handled with the care and attention that one would expect today. For some prints, this can add to the history of the work as it creates a back story; a signature smudge or a screen overrunning adds to the individuality of the print. For others, it can be problematic and affect value. Cheap frames and non-archival materials can wreak havoc with artwork, particularly with staining from window mounts. If there are tears, creases, smudges, handling marks, corner damage, restoration damage etc. we ensure to notify clients of this and advise accordingly.

      Link to this Article >

    • Unframed Banksy works will be flat-packed and sometimes further packed with bespoke, foam-lined crating depending on the location of delivery.

      For framed Banksy works, we will discuss with the client directly the shipping options that are available on a case-by-case basis.

      Link to this Article >

    • We send all Banksy COAs separately to the artwork itself, we do this for security reasons so please do not be alarmed.

      When your work has arrived safely, the COA will be sent by next-day tracked mail in the UK or for clients outside of the UK, it will usually arrive within one week.

      Link to this Article >

    • Pest Control is the handling service on behalf of Banksy. Pest Control can determine whether Banksy was responsible for making a particular piece of artwork and will issue a Certificate of Authentication (COA) if this is the case.

      It was set up in 2008 and is a not-for-profit service that has been set up to help prevent innocent people from becoming victims of fraud.

      Link to this Article >

    • POA is an abbreviation for Price on Application. We try to put prices on all of the prints but often the higher and more sought after items will be marked as POA. This is due to the fact that the market can move quickly with prices rising based on auction results, new exhibitions and announcements relevant to the artist.

      We will also mark some consigned pieces as POA so we can confirm availability before any online order is processed.

      Link to this Article >

    • We have specialised in dealing with Banksy prints since 2008 and are currently the largest online dealer operating worldwide. We strive to offer the best possible purchasing experience. All works are condition checked and sold with full Pest Control authentication.

      Our gallery staff are passionate, knowledgeable and always on hand to help you with any questions you may have. If you have any questions, please get in touch with us at info@hanguppictures.com.

      Link to this Article >

    • For signed or unsigned Banksy limited edition prints, once the edition number is set and the works have been printed and sold, no more can be made. The screens that were used to produce the prints have been destroyed, meaning there is no possibility of reprinting. This strict adherence to limits in edition sizes ensures that the works maintain their rarity and, of course, their long-term value.

      Link to this Article >

    • Should you wish to cancel your order before it has been dispatched, please contact the gallery as soon as possible as orders are processed almost immediately. Orders cannot be cancelled after 7 days.

      Where goods have been dispatched, it is the buyer’s responsibility to inspect goods verifying quantity specifications and details. Upon receipt of the goods, the purchaser must raise any queries or complaints about the goods within 7 days otherwise; we will deem the purchase and delivery accepted by you.

      Any returned goods which are not defective or faulty must be returned at your own cost.

      For more information, please refer to our T&Cs.

      Link to this Article >

    • The government has introduced new anti-money laundering measures which will affect all art dealers, galleries and their clients as of 10th January 2020. This is an EU-wide legislation to which the UK will abide irrespective of Brexit.

      Similar legislation is also expected to be introduced in the US in the near future. 

We will have to take, and be seen to take, all reasonable steps to mitigate the risks of money laundering occurring in the course of our business, including the risks of being paid with illegally obtained funds.



      As part of these obligations and before the completion of any sale, Hang-Up Pictures Ltd will be legally obliged to carry out identification and screening checks on all clients buying from our gallery. These checks are broadly similar to those carried out by banks when you open up a bank account and have already been put in place by the major international auction houses.



      For individuals, we will require a copy of a valid photo identity document such as a passport, driving license or national ID card which confirms their full name, date of birth, nationality and permanent residential address.

      For companies, we will require company details including evidence of incorporation, directors and the ultimate beneficial owners. In a situation where an agent/advisor is acting on behalf of a buyer, we will be required to identify the ultimate buyer in addition to the agent.

      

Payments received by the gallery will have to be received from a bank account held in the name of the person or entity named on the invoice. In the event that you wish for a third party to pay for a purchase on your behalf, you will have to seek our prior authorisation to do this and if the information you provide to us doesn’t meet these new legal requirements, unfortunately, we will have to reserve the right to refuse third party payments.

      

We ask you to bear with us whilst we carry out these mandatory checks before the completion of a sale of a work of art. Please understand that we are obliged to do this for all our clients, even those with whom we have dealt in the past, but rest assured that we will do our best to make the process as quick and efficient as we possibly can.

      

We assure you that the information which you provide to us will be held and processed in accordance with our privacy policy and will remain secure and confidential at all times.

 If you have any questions please contact us at info@hanguppictures.com.

      Link to this Article >

    • Gallery staff are requested by law to check all sales over €10,000 and will require identification, proof of address and confirmation of the source of funds to proceed with the sale.

      The gallery subscribes and adheres to the latest Anti Money Laundering (AML) regulations to monitor customers' transactions and report suspicious financial activity. We are committed to deterring criminals from purchasing art using laundered funds.

      Link to this Article >

    • 
All artworks are packed by a specialist team and sent using one of our secure specialist courier partners. Standard shipping options cover loss and damage to artworks to a maximum of £10,000.

      Additional shipping insurance is available to purchase at the costs below, current as of April 2019. 


      £95 + VAT for Artworks with a value of £10,000 - £20,000

      £195+ VAT for Artworks with a value of £20,000 - £40,000

      £295 +VAT for Artworks with a value of £40,000 - £60,000

      £395+ VAT for Artworks with a value of £60,000 - £80,000

      For artworks with a value of more than £80,000, please contact the gallery directly at info@hanguppictures.com.

      Unless additional insurance is taken with us, our liability for claims of loss or damage is limited to either the value of the goods or repair/restoration to a maximum of £10,000.

      Additional insurance is underwritten by XL Catlin Insurance Company UK Ltd.

      Link to this Article >

    • Whilst most of the work online is stored at the gallery and our off-site storage unit, not all works are kept on-site. We can, however, order artwork into the gallery for viewings from our artists and collectors. Please contact the gallery at info@hanguppictures.com regarding the work of interest and we will be able to assist you with further information.

      Link to this Article >

    • In accordance with HMRC regulations, the gallery cannot and will not accept cash payments of €10,000 or more for items purchased at the gallery. This includes several cash payments for a single transaction totalling €10,000 or more, as well as a series of payments and payments on account.

      Link to this Article >

    • It is our gallery policy that we are unable to hold works without a deposit.

      A 20% deposit will secure the work and full payment is expected within in 7 days. If you are unable to pay within this time frame and you do not notify the gallery of your circumstances, the deposit will be non-refundable and held as credit for future purchases.

      Link to this Article >

    • American Express cards can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.

      To cover the processing fees that American Express charge the gallery a 3% surcharge will be added to the invoice total for all AMEX transactions exceeding £10,000.

      Link to this Article >

    • PayPal can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.

      For all PayPal transactions exceeding £10,000, a 3% surcharge will be added to the invoice total to cover the processing fees that PayPal charge the gallery.

      Link to this Article >

    • We are often able to source works of the artists we sell specifically for clients so if there is a particular piece you are looking for, do get in touch with the gallery and we'll do our best to assist.

      Link to this Article >

    • Yes, we do. When an online transaction is complete, you will be shown a receipt on screen with your order reference number. An invoice (showing full payment) will be emailed to you with details of your purchase including shipping and total amounts; this also applies to purchases made at the gallery and/or over the phone.

      The gallery invoice acts as your proof of purchase and confirmation that the work is genuine.

      Link to this Article >

    • In the unlikely event that your artwork arrives damaged, please contact the gallery via phone call or email within 48 hours of receipt of the damaged goods. We must hear from you within this time to be eligible for a replacement or refund.

      Please ensure that all packaging materials are retained and take photographs of the damage provided where possible.

      Link to this Article >

    • Payment for artworks and services must be made within 7 days, unless otherwise agreed upon in writing with the gallery. If payment is not received within the stipulated period of 7 days, or within any mutually agreed-upon extended time frame negotiated with the gallery, the gallery reserves the right to cancel the sale.

      In the event that payment is not completed within the aforementioned 7-day period or the agreed-upon extended time frame, any partial payment made by the buyer will not be refunded. Instead, it will be retained as a credit that can be applied toward a future purchase.

      Link to this Article >

    • We strive to get orders checked and packed for dispatch as quickly as possible, most are dispatched within 7 to 10 working days from purchase. Please allow 14 working days (UK) and up to 21 days (worldwide) to receive your artwork.

      Link to this Article >

    • We strive to get orders checked and packed for dispatch as quickly as possible, most are dispatched within 7 to 10 working days from purchase. Please allow 14 working days (UK) and up to 21 days (worldwide) to receive your artwork. Please contact the gallery for details.

      Link to this Article >

    • Artworks purchased from Hang-Up are packed in-house by our expert logistics team. Our team will flat-pack, crate or use our bespoke tubes to pack your artwork so that it can travel safely to its destination. Artworks are always handled with the utmost care by trained team members using specialist gloves to move the artworks and appropriate conservation materials when packing. Artworks are then shipped with one of our secure specialist art courier partners. Your artworks are insured up to £10,000 as standard during national and international transit and are fully trackable throughout the process.

      Link to this Article >

    • Sending out artworks safely and securely requires considerable packaging. We have a specialist team in place to do this, but as yet we have found no way around the excess packaging required to do the job properly. We are of course very aware of the environmental impact and encourage all our clients to reuse or recycle the packaging. Our packing team saves all bubble wrap, foam and cardboard from gallery purchases, which may be re-appropriated to package your orders.

      Link to this Article >

    • Should you wish to cancel your order before it has been dispatched, please contact the gallery as soon as possible as orders are processed almost immediately. Orders cannot be cancelled after 7 days.

      Where goods have been dispatched, it is the buyer’s responsibility to inspect goods verifying quantity specifications and details. Upon receipt of the goods, the purchaser must raise any queries or complaints about the goods within 7 days otherwise; we will deem the purchase and delivery accepted by you.

      Any returned goods which are not defective or faulty must be returned at your own cost.

      For more information, please refer to our T&Cs.

      Link to this Article >

    • Please allow 10 days for refunds to be processed.

      Link to this Article >

    • All framing is outsourced to our framing partners in North London. Should you wish to cancel an order - assuming work has not already started - you will be liable only for the transportation costs to the framing company.

      If the work is in progress then you will not be able to amend or cancel the order.

      Link to this Article >

    • In the unlikely event that your artwork arrives damaged through transit, it is essential that the gallery is notified within 48 hours. Detailed images of both the packaging and the artwork must be taken, paying particular attention to any damage that has been incurred.

      Link to this Article >

    • 
All artworks are packed by a specialist team and sent using one of our secure specialist courier partners. Standard shipping options cover loss and damage to artworks to a maximum of £10,000.

      Additional shipping insurance is available to purchase at the costs below, current as of April 2019. 


      £95 + VAT for Artworks with a value of £10,000 - £20,000

      £195+ VAT for Artworks with a value of £20,000 - £40,000

      £295 +VAT for Artworks with a value of £40,000 - £60,000

      £395+ VAT for Artworks with a value of £60,000 - £80,000

      For artworks with a value of more than £80,000, please contact the gallery directly at info@hanguppictures.com.

      Unless additional insurance is taken with us, our liability for claims of loss or damage is limited to either the value of the goods or repair/restoration to a maximum of £10,000.

      Additional insurance is underwritten by XL Catlin Insurance Company UK Ltd.

      Link to this Article >

    • All framing is outsourced to our framing partners in North London. Should you wish to cancel an order - assuming work has not already started - you will be liable only for the transportation costs to the framing company.

      If the work is in progress then you will not be able to amend or cancel the order.

      Link to this Article >

    • Our trained art technicians will come to you and can take care of all aspects of installing your new artwork in your home or commercial space.

      Rates

      Weekdays

      £125 + VAT per hour

      £275 + VAT per half day

      Weekends

      £150 + VAT per hour

      £300 + VAT per half day

      Link to this Article >

    • Yes, we do. Turnaround time is approximately 3 - 4 weeks from its collection from the gallery.

      Please note that we only frame artwork purchased from Hang-Up Pictures Ltd.

      Link to this Article >

    • Whether it’s a single piece of artwork or a full collection, most insurance companies will require a written appraisal from an art market professional to meet their criteria. Valuations are also used for collectors' personal records to keep track of the values of their artwork.

      Link to this Article >

    • A signed and dated valuation designed to satisfy insurers requirements.

      Link to this Article >

    • The artwork is appraised and the valuation determined by many factors including condition, auction history, previous gallery sales data and general market performance for the particular artist. The art market can be fast moving so we will always quote a range in price to allow for market fluctuations.

      Link to this Article >

    • The government has introduced new anti-money laundering measures which will affect all art dealers, galleries and their clients as of 10th January 2020. This is an EU-wide legislation to which the UK will abide irrespective of Brexit.

      Similar legislation is also expected to be introduced in the US in the near future. 

We will have to take, and be seen to take, all reasonable steps to mitigate the risks of money laundering occurring in the course of our business, including the risks of being paid with illegally obtained funds.



      As part of these obligations and before the completion of any sale, Hang-Up Pictures Ltd will be legally obliged to carry out identification and screening checks on all clients buying from our gallery. These checks are broadly similar to those carried out by banks when you open up a bank account and have already been put in place by the major international auction houses.



      For individuals, we will require a copy of a valid photo identity document such as a passport, driving license or national ID card which confirms their full name, date of birth, nationality and permanent residential address.

      For companies, we will require company details including evidence of incorporation, directors and the ultimate beneficial owners. In a situation where an agent/advisor is acting on behalf of a buyer, we will be required to identify the ultimate buyer in addition to the agent.

      

Payments received by the gallery will have to be received from a bank account held in the name of the person or entity named on the invoice. In the event that you wish for a third party to pay for a purchase on your behalf, you will have to seek our prior authorisation to do this and if the information you provide to us doesn’t meet these new legal requirements, unfortunately, we will have to reserve the right to refuse third party payments.

      

We ask you to bear with us whilst we carry out these mandatory checks before the completion of a sale of a work of art. Please understand that we are obliged to do this for all our clients, even those with whom we have dealt in the past, but rest assured that we will do our best to make the process as quick and efficient as we possibly can.

      

We assure you that the information which you provide to us will be held and processed in accordance with our privacy policy and will remain secure and confidential at all times.

 If you have any questions please contact us at info@hanguppictures.com.

      Link to this Article >

    • Gallery staff are requested by law to check all sales over €10,000 and will require identification, proof of address and confirmation of the source of funds to proceed with the sale.

      The gallery subscribes and adheres to the latest Anti Money Laundering (AML) regulations to monitor customers' transactions and report suspicious financial activity. We are committed to deterring criminals from purchasing art using laundered funds.

      Link to this Article >

    • The artist’s royalty depends on the resale price. The higher the sale price of the artwork, the lower the overall royalty rate.

      The royalty is worked out according to a sliding scale from 4% to 0.25%.

      Hang-Up Gallery is committed to championing artists' rights and ensures the ARR is collected for relevant sales and paid to DACS.

      Link to this Article >

    • The Artist's Resale Right means that artists could be entitled to a royalty each time their work is resold with the involvement of an auction house, gallery or dealer for €1,000 or more.

      As of 1 January 2012, the Right in the UK was extended to cover sales of work by deceased artists still in copyright, which means that beneficiaries and heirs can now benefit. In the UK, copyright lasts for the lifetime of the artist plus 70 years after their death, to the end of that calendar year.

      This is the most significant new right for visual artists and their heirs in recent times, giving them an ongoing stake in the value of the artist's work.

      Hang-Up is committed to championing artists' rights and ensures the ARR is collected for relevant sales and paid to DACS.

      Link to this Article >

    • Our trained art technicians will come to you and can take care of all aspects of installing your new artwork in your home or commercial space.

      Rates

      Weekdays

      £125 + VAT per hour

      £275 + VAT per half day

      Weekends

      £150 + VAT per hour

      £300 + VAT per half day

      Link to this Article >

    • Certain editions are sold 'staggered' which means that the price will rise in increments as the edition sells. If we are selling on behalf of a publisher it is our contractual obligation to match the price. Whilst we strive to ensure pricing is correct if the publisher's price has recently changed and not yet been updated on the website you will be notified and have the option to continue with the sale or not.

      Link to this Article >

    • We offer a full insurance valuation service at the gallery for Banksy works.

      We will require details of the print including an image, condition and where it was purchased. A Banksy appraisal expert will then evaluate this before issuing the valuation on gallery headed paper.

      The letter will be signed and dated by the Gallery Director and can be used to assist for insurance purposes or simply for your own records.

      https://hanguppictures.com/ban...

      The cost of this service is £75 + VAT.

      Link to this Article >

    • You can sign-up on our homepage for our weekly news email. New work is updated almost on a daily basis and you can also follow the gallery on Twitter, Instagram, Facebook and LinkedIn.

      Link to this Article >

    • If you have purchased an artwork using Own Art and opted to collect from the gallery, the monthly loan repayments will be automatically triggered 7 days after the notification that the artwork is available for collection.

      It is important to note that we have limited storage space at the gallery and if the artwork is left uncollected for over 28 days then it will be moved to our storage facility and additional charges will be payable.

      Link to this Article >

    • Your first payment will normally be debited from your account around 4 weeks after the date on which you signed the agreement. You will receive a letter confirming the date.

      Link to this Article >

    • Your first payment will normally be debited from your account around 4 weeks after the date on which you signed the agreement You will receive a letter confirming the date.

      Link to this Article >

    • You need to be a UK resident over the age of 18.

      Link to this Article >

    • Own Art is an interest-free scheme set up by the Arts Council designed to make it easy and affordable for everyone to buy and collect contemporary art. It enables the buyer to spread the payments over a 10-month period in monthly instalments, and you'll never be paying more than the advertised price.

      To find out more please refer to our Own Art page.

      Link to this Article >

    • The government has introduced new anti-money laundering measures which will affect all art dealers, galleries and their clients as of 10th January 2020. This is an EU-wide legislation to which the UK will abide irrespective of Brexit.

      Similar legislation is also expected to be introduced in the US in the near future. 

We will have to take, and be seen to take, all reasonable steps to mitigate the risks of money laundering occurring in the course of our business, including the risks of being paid with illegally obtained funds.



      As part of these obligations and before the completion of any sale, Hang-Up Pictures Ltd will be legally obliged to carry out identification and screening checks on all clients buying from our gallery. These checks are broadly similar to those carried out by banks when you open up a bank account and have already been put in place by the major international auction houses.



      For individuals, we will require a copy of a valid photo identity document such as a passport, driving license or national ID card which confirms their full name, date of birth, nationality and permanent residential address.

      For companies, we will require company details including evidence of incorporation, directors and the ultimate beneficial owners. In a situation where an agent/advisor is acting on behalf of a buyer, we will be required to identify the ultimate buyer in addition to the agent.

      

Payments received by the gallery will have to be received from a bank account held in the name of the person or entity named on the invoice. In the event that you wish for a third party to pay for a purchase on your behalf, you will have to seek our prior authorisation to do this and if the information you provide to us doesn’t meet these new legal requirements, unfortunately, we will have to reserve the right to refuse third party payments.

      

We ask you to bear with us whilst we carry out these mandatory checks before the completion of a sale of a work of art. Please understand that we are obliged to do this for all our clients, even those with whom we have dealt in the past, but rest assured that we will do our best to make the process as quick and efficient as we possibly can.

      

We assure you that the information which you provide to us will be held and processed in accordance with our privacy policy and will remain secure and confidential at all times.

 If you have any questions please contact us at info@hanguppictures.com.

      Link to this Article >

    • Gallery staff are requested by law to check all sales over €10,000 and will require identification, proof of address and confirmation of the source of funds to proceed with the sale.

      The gallery subscribes and adheres to the latest Anti Money Laundering (AML) regulations to monitor customers' transactions and report suspicious financial activity. We are committed to deterring criminals from purchasing art using laundered funds.

      Link to this Article >

    • Unless otherwise agreed for any order over £10,000 we ask for payment to be made via BACS transfer or International wire. Identification may be requested for any card payment. Please do not be offended if this is requested as we are obliged to do so by our credit card processing company.

      Link to this Article >

    • As a term of sale, we are obliged by our credit card processing company to (on occasion) request identification including proof of address for any card payment taken. We do this simply to remain compliant so please do not be offended if this has been requested of you.

      Link to this Article >

    • In accordance with HMRC regulations, the gallery cannot and will not accept cash payments of €10,000 or more for items purchased at the gallery. This includes several cash payments for a single transaction totalling €10,000 or more, as well as a series of payments and payments on account.

      Link to this Article >

    • American Express cards can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.

      To cover the processing fees that American Express charge the gallery a 3% surcharge will be added to the invoice total for all AMEX transactions exceeding £10,000.

      Link to this Article >

    • PayPal can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.

      For all PayPal transactions exceeding £10,000, a 3% surcharge will be added to the invoice total to cover the processing fees that PayPal charge the gallery.

      Link to this Article >

    • Please use the invoice number and the name of the artwork as your payment reference when wiring money to pay an invoice.

      Link to this Article >

    • The purchaser is responsible for all bank fees/charges when wiring money from overseas. The artwork will not be shipped unless the invoiced amount has been received in full.

      Link to this Article >

    • The artist’s royalty depends on the resale price. The higher the sale price of the artwork, the lower the overall royalty rate.

      The royalty is worked out according to a sliding scale from 4% to 0.25%.

      Hang-Up Gallery is committed to championing artists' rights and ensures the ARR is collected for relevant sales and paid to DACS.

      Link to this Article >

    • The Artist's Resale Right means that artists could be entitled to a royalty each time their work is resold with the involvement of an auction house, gallery or dealer for €1,000 or more.

      As of 1 January 2012, the Right in the UK was extended to cover sales of work by deceased artists still in copyright, which means that beneficiaries and heirs can now benefit. In the UK, copyright lasts for the lifetime of the artist plus 70 years after their death, to the end of that calendar year.

      This is the most significant new right for visual artists and their heirs in recent times, giving them an ongoing stake in the value of the artist's work.

      Hang-Up is committed to championing artists' rights and ensures the ARR is collected for relevant sales and paid to DACS.

      Link to this Article >

    • Commissions are fixed.

      Link to this Article >

    • Applications for a Pest Control COA for a Banksy print are to be made directly with the Pest Control Office.

      Link to this Article >

    • We sell your secondary market artwork and get you the best possible return. With over a decade of experience, we have an unrivalled global collector base and place artworks quickly and discretely.

      Link to this Article >

    • We aim to sell works within the contracted period of 60 days. Although when priced correctly and in line with the market, it can usually be quicker than this.

      Link to this Article >

    • We have an in-house tracking system with over ten years of pricing data from the sale of Banksy works from auctions, galleries and private sales. We follow the market very carefully, it’s our business.

      We use this information to calculate the current values so can assist with valuations if you are submitting work to our Sell Art service.

      Link to this Article >

    • We can only accept Banksy prints for sale using our Sell Art service with a full Pest Control Certificate of Authentication.

      Link to this Article >

    • This service is for secondary market artworks from the artists listed and is designed to help collectors sell their work in the secondary market. If you are an artist seeking representation, it is best to contact the gallery directly.

      Link to this Article >

    • It is free to consign artwork with Hang-Up Gallery. Once they are sold, the gallery takes a commission from the final sales price.

      Link to this Article >

    • We accept artworks from the list of consignment artists with a value of £1,500 and above.

      Link to this Article >

    • Please refer to our Sell Art page for the current commission rates.

      Link to this Article >

    • On occasion, we will not be able to find a buyer for the artwork. This is rare and should this happen we will discuss available options with you in person.

      Link to this Article >

    • We are liable for the artwork once it is in the gallery’s possession however it is the seller’s responsibility to ensure it reaches us in good order.

      Link to this Article >

    • It is the seller's responsibility to cover any and all costs relating to packing and shipping the artwork to the gallery. The gallery will then arrange with the buyer the onward shipping needs.

      Link to this Article >

    • It is the responsibility of the seller to arrange for artwork(s) that are being sold to be shipped safely to the gallery.

      All postage and any customs fees incurred are the responsibility of the seller. The gallery will pay these fees on behalf of the seller and they will be deducted from the sales commission once the artwork is sold. If the artwork remains unsold and is requested back then any customs fees would be payable in advance of the artwork being returned.

      Link to this Article >

    • Artworks left with the gallery are covered by a specialist insurance policy provided by XL Catlin and underwritten by Virtu.

      Link to this Article >

    • We have been collecting Banksy work for almost twenty years and operating in this field as a gallery for well over a decade, so we know it well! We are the biggest dealers worldwide in secondary market Banksy sales.

      We also offer some of the most competitive commission rates and our detailed knowledge of the marketplace ensures that, as a seller, you will receive the best possible returns.

      Link to this Article >

    • We treat client confidentiality very seriously and do not share any personal details of buyers or sellers.

      Link to this Article >

    • When submitting a consignment, we ask that you provide as much information as possible on the item in question. Please be open about the condition of the work and include detailed images if possible.

      Link to this Article >

    • We will do our best to respond to your enquiry within 48 hours.

      Link to this Article >

    • We quote a price bracket of how much the gallery estimates the artwork will fetch in the current market. We may market your artwork at a higher price to allow for client negotiations.

      Link to this Article >

    • As well as work from Banksy, we accept artwork on consignment from:

      Bridget Riley
      David Hockney
      David Shrigley
      Grayson Perry
      Harland Miller
      Jean-Michel Basquiat
      José Parlá
      KAWS
      Keith Haring
      Tracey Emin
      Yayoi Kusama
      Yoshitomo Nara

      Link to this Article >

    • This service is for secondary market work from a select list of artists only. Please do not use this form for artwork submissions.

      Link to this Article >

    • Artworks must be collected from the Gallery within 15 working days of notification unless otherwise agreed upon with the gallery in writing.


      Storage limitations at the gallery

      space prevent us from keeping work for any longer unless agreed prior. Storage charges might be applicable for works left at the gallery for

      over 15 working days. To find out more about storage charges, please refer to our T&Cs.

      Link to this Article >

    • Artworks must be collected from the Gallery within 15 working days of notification unless otherwise agreed upon with the gallery in writing.

      Clients and consignees will be responsible for ensuring they are receiving emails and communications from the gallery. If the gallery communicates that they wish the consignee to collect the work from the gallery, the consignee will have 15 working days to collect their piece before storage charges start to be applied. Storage charges will be charged to the consignee at £10 + VAT per day. Once storage charges have begun, the consignee will be liable to pay these before they are able to collect their work. If and when the storage charges equate to the value of the work, the work will become the property of the gallery and will be sold as house property in order for the gallery to recoup its losses.



      Link to this Article >

    • With prior agreement the gallery can store and insure artworks in our secure temperate controlled storage facility. Pricing is determined by value and size and starts at £49+VAT per month

      Link to this Article >

    • The majority of the Banksy work sold via the gallery is done so on the margin scheme. VAT cannot be isolated and broken out on the invoice even when sold and invoiced within the United Kingdom. Further information on the margin scheme can be found here.

      https://www.gov.uk/vat-margin-...

      Link to this Article >

    • In accordance with HMRC regulations, the gallery cannot and will not accept cash payments of €10,000 or more for items purchased at the gallery. This includes several cash payments for a single transaction totalling €10,000 or more, as well as a series of payments and payments on account.

      Link to this Article >

    • PayPal can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.

      For all PayPal transactions exceeding £10,000, a 3% surcharge will be added to the invoice total to cover the processing fees that PayPal charge the gallery.

      Link to this Article >

    • GB944146717000

      Link to this Article >

    • The majority of our works are sold using a UK government scheme called the margin scheme.

      It is applied for all secondary market artworks and the cost of the VAT is included in the sales price. When selling work directly from VAT registered artists or publishers, standard VAT will be charged - currently 20%.

      A full explanation of the margin scheme from the UK government website can be found here.

      Link to this Article >

    • Sales of secondary market artwork operate on the margin scheme. Full details on how this scheme works can be found on the UK Government website.

      If the work is not sold under the margin scheme, then VAT can be deducted from your order.

      Link to this Article >

    • The company VAT No. is 944 1467 17.

      Link to this Article >

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