Help / Selling Art
How is Hang-Up different from auction houses?
Auction can be prestigious, but it’s often fee-heavy, with long lead times and unpredictable outcomes. Many sellers simply want to sell for the best price and be paid promptly. We offer a focused, hands-on service from a small team, with clear communication, without multiple layered costs and uncertainty.
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We focus on achieving the best possible price through an established gallery brand. Hang-Up has operated for 18 years, with real buyers, long-standing relationships and a proven track record.
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There are many online-only operators now, and not all have physical premises or an established trading history. Hang-Up offers real-world accountability, a team you can reach, and a public reputation built over time backed by our Google reviews.
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Yes. We have a London showroom/gallery space for viewings and exhibitions, and you’re welcome to visit the current exhibition.
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Yes. Consignor identities are strictly confidential and sales are handled discreetly.
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Valuations are free and we aim to respond within 48 hours (two business days). This is a valuation for consignment sale, not an insurance valuation.
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Artist, title, description, size, edition details (if applicable), condition notes, images (front/back + labels/COA), and your location.
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Valuation → agreement (assigned sales team member + paperwork) → logistics → marketing & negotiation → payout.
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No. We only take works on consignment from the artists listed on our consignment pages.
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We use recent auction comparables, private sales data where available, current supply, and live buyer demand, then position the work to maximise outcome.
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Yes. Buyers typically negotiate, so we often agree a sell range. We’ll negotiate firmly to achieve the best result and push toward the top end where the market allows. If an offer comes in within the agreed range, we can proceed efficiently to keep momentum.
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We manage buyer dialogue and negotiate confidently on your behalf. Our aim is the strongest achievable price while keeping deals moving. Where appropriate, we’ll keep you updated as negotiations develop.
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Our standard term is 60 days exclusivity, and our goal is to sell within that period.
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Yes sometimes we can sell without holding it physically, but it’s often preferable to have the work with us to facilitate viewings and move quickly.
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Yes in many cases we can buy works directly. If you have an auction house estimate, send it over with images and details and we’ll take a look.
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The seller is responsible for getting the artwork to the gallery (and covering the cost). We can organise collection/shipping if helpful and confirm costs in advance.
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Yes. The seller is responsible for shipping, packing, customs/clearance where applicable. If we organise shipping on your behalf, those costs will be deducted from the sale price.
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On receipt we photograph the work and record condition notes. If damage occurs en route to the gallery, the consignor is responsible. Once the work is received and consignment is agreed, it is fully insured while in our care until sale.
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Yes we will not sell Banksy works without a Pest Control COA.
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Banksy prints are a specialist market. Few galleries have the depth of experience Hang-Up has in this area. With 18 years of trading, an established collector base and repeat buyer demand, we’re well placed to achieve strong outcomes with strict authenticity standards and confidentiality as standard.
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Yes. We use Arcarta and AML checks apply to relevant sales/consignments over €10,000 (or currency equivalent).
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Yes. Hang-Up Gallery is committed to championing artists’ rights and ensures ARR is collected for relevant sales and paid to DACS.
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Yes, where applicable we sell works on the VAT Margin Scheme. Under the Margin Scheme, no VAT is payable on our commission.
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We offer fast payout within 7 days of sale, once buyer funds have cleared and the transaction is completed.
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We review activity and agree next steps: refresh outreach, adjust strategy, extend the consignment, or return the work.