Help
Your questions answered
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Yes, your Hang-Up invoice acts as your proof of purchase and confirmation that the work is genuine. A Pest Control Certificate of Authenticity will be also provided with all Banksy limited edition screen prints.
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You can reserve any artwork by placing a deposit. You can place a deposit on works above £10,000 directly via our website. Simply select your artwork of choice and continue through to check out, where you will see the option to make a 10% payment or 100% payment. For works below this value, please reach out to us directly at info@hanguppictures.com.
Once your deposit payment has been processed, a member of the team will reach out to confirm your purchase. A 10% deposit will secure the work, and full payment is expected within 7 days unless otherwise agreed.
If you are unable to pay within this time frame and you do not notify the gallery of your circumstances, your order will be cancelled and the work released back into sale.It is our gallery policy that we are unable to hold works without a deposit.
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American Express cards can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.
To cover the processing fees that American Express charge the gallery a 3% surcharge will be added to the invoice total for all AMEX transactions exceeding £10,000. -
POA is an abbreviation for Price on Application. We try to put prices on all of the prints but often the higher and more sought after items will be marked as POA. This is due to the fact that the market can move quickly with prices rising based on auction results, new exhibitions and announcements relevant to the artist.
We will also mark some consigned pieces as POA so we can confirm availability before any online order is processed.
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In accordance with anti-money laundering regulations introduced on 10th January 2020, all art dealers, galleries, and their clients must comply with EU-wide legislation, which the UK will follow irrespective of Brexit.
As part of our legal obligations, Hang-Up Pictures Ltd must take all reasonable steps to prevent money laundering, including ensuring that payments received are not derived from illicit sources. To comply with these regulations, we are required to conduct identity and screening checks on all clients before completing a sale.
These checks apply to all clients purchasing artworks valued at €10,000 or more or conducting transactions exceeding €10,000 in total. This requirement applies to all customers, whether new or longstanding collectors.
What We Need From You
- For individuals: A copy of a valid photo identity document (passport, driving license, or national ID card) confirming your full name, date of birth, nationality, and permanent residential address.
- For companies: Company details, including proof of incorporation, details of directors, and ultimate beneficial owners.
- For purchases via agents/advisors: We must verify the ultimate buyer in addition to the agent.
All payments must be made from a bank account held in the name of the person or entity on the invoice. If a third party wishes to make a payment on your behalf, prior authorization is required. If the information provided does not meet legal requirements, we reserve the right to refuse third-party payments.
We understand that these checks may be an inconvenience, and we appreciate your patience while we complete them. We are legally required to retain the information you provide for five years, and all data will be handled securely and in accordance with our Privacy Policy.
If you have any questions or concerns, please contact us at info@hanguppictures.com. We are committed to making this process as smooth and efficient as possible for you.
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The majority of the Banksy work sold via the gallery is done so on the margin scheme. VAT cannot be isolated and broken out on the invoice even when sold and invoiced within the United Kingdom. Further information on the margin scheme can be found here.
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In the interest of client confidentiality and to prevent fraud, it is gallery policy to only disclose edition numbers for Banksy prints to the final buyer.
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We offer a full insurance valuation service at the gallery for Banksy works.
We will require details of the print including an image, condition and where it was purchased. A Banksy appraisal expert will then evaluate this before issuing the valuation on gallery headed paper.
The letter will be signed and dated by the Gallery Director and can be used to assist for insurance purposes or simply for your own records.
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The cost of this service is £100.
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This is a question we get asked a lot, and there is no straight answer as it is impossible to predict the future. We can say that his works have risen in price phenomenally over the past decade. We do not encourage to just purchase for investment, though. Choose a piece that you like and enjoy the artwork. Any financial benefits that come with it should be considered a bonus.
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Unless the print has never seen the light of the day and has been stored flat since purchase direct from the publisher (which very few have) we steer away from using the word mint. We prefer to say there are 'no condition issues' and the print is in 'excellent condition'.
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Banksy prints are extremely sought-after and collectable limited-edition artworks. As such, when new ones become available the market can be competitive often with collectors looking to purchase the same print.
The market can also move extremely fast with prices and availability changing very quickly. If a piece is left on reserve, it prevents other collectors from purchasing it.
For both these reasons it is gallery policy that without special discretion from the director, we will not hold Banksy works without a deposit. If you wish therefore to reserve a piece we ask for 20% of the sales price and once we have confirmation of payment the work will be removed from sale and marked as reserved.
Without a deposit, we will not be responsible if the print is no longer available even if you have asked us to reserve it.
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Please contact the gallery directly for editioned canvases or unique works by Banksy.
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COA's are issued by Pest Control. They can be applied for directly with the Pest Control Office. If the application is successful you will be contacted and a payment of £50 + VAT will be requested. You will then be issued a certificate of authenticity for your Banksy and it is ready to sell.
Be aware the process is by no means immediate and can take anything from a few weeks to a few months or sometimes even years when there is a backlog.
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We will only sell Banksy prints with a COA (Certificate of Authentication) from the Pest Control Office and we recommend that you only purchase prints with this paperwork in place, whether purchasing from Hang-Up Gallery or elsewhere.
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Condition is very important and should certainly be a key factor when purchasing Banksy works. All Banksy works sold with Hang-Up are condition checked and we are fully transparent with our clients.
15 years ago, Banksy prints were sold for less than £100 and not all were handled with the care and attention that one would expect today. For some prints, this can add to the history of the work as it creates a back story; a signature smudge or a screen overrunning adds to the individuality of the print. For others, it can be problematic and affect value. Cheap frames and non-archival materials can wreak havoc with artwork, particularly with staining from window mounts. If there are tears, creases, smudges, handling marks, corner damage, restoration damage etc. we ensure to notify clients of this and advise accordingly. -
Unframed Banksy works will be flat-packed and sometimes further packed with bespoke, foam-lined crating depending on the location of delivery.
For framed Banksy works, we will discuss with the client directly the shipping options that are available on a case-by-case basis. -
We send all Banksy COAs separately to the artwork itself, we do this for security reasons so please do not be alarmed.
When your work has arrived safely, the COA will be sent by next-day tracked mail in the UK or for clients outside of the UK, it will usually arrive within one week.
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Pest Control is the handling service on behalf of Banksy. Pest Control can determine whether Banksy was responsible for making a particular piece of artwork and will issue a Certificate of Authentication (COA) if this is the case.
It was set up in 2008 and is a not-for-profit service that has been set up to help prevent innocent people from becoming victims of fraud. -
POA is an abbreviation for Price on Application. We try to put prices on all of the prints but often the higher and more sought after items will be marked as POA. This is due to the fact that the market can move quickly with prices rising based on auction results, new exhibitions and announcements relevant to the artist.
We will also mark some consigned pieces as POA so we can confirm availability before any online order is processed.
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We have specialised in dealing with Banksy prints since 2008 and are currently the largest online dealer operating worldwide. We strive to offer the best possible purchasing experience. All works are condition checked and sold with full Pest Control authentication.
We offer a selling structure that benefits both the gallery and the vendor. Our commission means that the gallery is incentivised to sell your work for the highest amount possible and we do not charge an additional 'success fee' if the value surpasses the high estimate. This means that the seller will directly benefit from the gallery working hard to achieve the best possible price.
We have the ability to operate more flexibly than an auction house. We do not have a consignment deadline for works. An appointment can be made at our physical gallery in Hoxton, London for any viewings, collections or deliveries, without the limitation of specific viewing days or consignment delivery windows.
Our fees and process are transparent and we are on hand to guide you through and answer any questions you might have. It’s not just a percentage of the bidding price that goes to the auction house. You might also be liable for marketing, storage, shipping costs, packaging, an appearance in the catalogue – and perhaps even a fee if your work doesn’t sell. Navigating the costs of selling at auction can be tricky and inexperienced sellers can get burned.
Our gallery staff are passionate, knowledgeable and always on hand to help you with any questions you may have. If you have any questions, please get in touch with us at info@hanguppictures.com.
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For signed or unsigned Banksy limited edition prints, once the edition number is set and the works have been printed and sold, no more can be made. The screens that were used to produce the prints have been destroyed, meaning there is no possibility of reprinting. This strict adherence to limits in edition sizes ensures that the works maintain their rarity and, of course, their long-term value.
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Should you wish to cancel your order before it has been dispatched, please contact the gallery as soon as possible as orders are processed almost immediately. Orders cannot be cancelled after 7 days.
Where goods have been dispatched, it is the buyer’s responsibility to inspect goods verifying quantity specifications and details. Upon receipt of the goods, the purchaser must raise any queries or complaints about the goods within 7 days otherwise; we will deem the purchase and delivery accepted by you.
Any returned goods which are not defective or faulty must be returned at your own cost.
For more information, please refer to our T&Cs.
The gallery reserves the right to cancel or withdraw any artwork or terminate any contract at any time, for reasons beyond its reasonable control, including but not limited to artist withdrawal, condition issues, authenticity concerns, or curatorial decisions. In such cases, the gallery will notify the buyer in writing and refund any payments made by the buyer in respect of the cancelled artwork.
The gallery may also terminate any contract if the buyer fails to make payment when due or substantially breaches any other obligation under these terms.
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All artworks are packed by a specialist team and sent using one of our secure specialist courier partners. Standard shipping options cover loss and damage to artworks to a maximum of £10,000.
Additional shipping insurance is available to purchase at the costs below, current as of April 2019.
£95 + VAT for Artworks with a value of £10,000 - £20,000
£195+ VAT for Artworks with a value of £20,000 - £40,000
£295 +VAT for Artworks with a value of £40,000 - £60,000
£395+ VAT for Artworks with a value of £60,000 - £80,000
For artworks with a value of more than £80,000, please contact the gallery directly at info@hanguppictures.com.
Unless additional insurance is taken with us, our liability for claims of loss or damage is limited to either the value of the goods or repair/restoration to a maximum of £10,000.
Additional insurance is underwritten by XL Catlin Insurance Company UK Ltd.
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Whilst most of the work online is stored at the gallery and our off-site storage unit, not all works are kept on-site. We can, however, order artwork into the gallery for viewings from our artists and collectors. Please contact the gallery at info@hanguppictures.com regarding the work of interest and we will be able to assist you with further information.
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In accordance with HMRC regulations, the gallery cannot and will not accept cash payments of €10,000 or more for items purchased at the gallery. This includes several cash payments for a single transaction totalling €10,000 or more, as well as a series of payments and payments on account.
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You can reserve any artwork by placing a deposit. You can place a deposit on works above £10,000 directly via our website. Simply select your artwork of choice and continue through to check out, where you will see the option to make a 10% payment or 100% payment. For works below this value, please reach out to us directly at info@hanguppictures.com.
Once your deposit payment has been processed, a member of the team will reach out to confirm your purchase. A 10% deposit will secure the work, and full payment is expected within 7 days unless otherwise agreed.
If you are unable to pay within this time frame and you do not notify the gallery of your circumstances, your order will be cancelled and the work released back into sale.It is our gallery policy that we are unable to hold works without a deposit.
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American Express cards can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.
To cover the processing fees that American Express charge the gallery a 3% surcharge will be added to the invoice total for all AMEX transactions exceeding £10,000. -
PayPal can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.
For all PayPal transactions exceeding £10,000, a 3% surcharge will be added to the invoice total to cover the processing fees that PayPal charge the gallery. -
We are often able to source works of the artists we sell specifically for clients so if there is a particular piece you are looking for, do get in touch with the gallery and we'll do our best to assist.
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Yes, we do. When an online transaction is complete, you will be shown a receipt on screen with your order reference number. An invoice (showing full payment) will be emailed to you with details of your purchase including shipping and total amounts; this also applies to purchases made at the gallery and/or over the phone.
The gallery invoice acts as your proof of purchase and confirmation that the work is genuine.
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In the unlikely event that your artwork arrives damaged, please contact the gallery via phone call or email within 48 hours of receipt of the damaged goods. We must hear from you within this time to be eligible for a replacement or refund.
Please ensure that all packaging materials are retained and take photographs of the damage provided where possible. -
Payment for artworks and services must be made within 5 days, unless otherwise agreed upon in writing with the gallery.
If payment is not received within the stipulated period of 5 days, or within any mutually agreed-upon extended time frame negotiated with the gallery, the gallery reserves the right to cancel the sale.
In the event that payment is not completed within the aforementioned 5-day period or the agreed-upon extended time frame, any partial payment made by the buyer will not be refunded. Instead, it will be retained as a credit that can be applied toward a future purchase.
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We strive to get orders checked and packed for dispatch as quickly as possible, most are dispatched within 7 to 10 working days from purchase. Please allow 14 working days (UK) and up to 21 days (worldwide) to receive your artwork.
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We strive to get orders checked and packed for dispatch as quickly as possible, most are dispatched within 7 to 10 working days from purchase. Please allow 14 working days (UK) and up to 21 days (worldwide) to receive your artwork. Please contact the gallery for details.
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Artworks purchased from Hang-Up are packed in-house by our expert logistics team. Our team will flat-pack, crate or use our bespoke tubes to pack your artwork so that it can travel safely to its destination. Artworks are always handled with the utmost care by trained team members using specialist gloves to move the artworks and appropriate conservation materials when packing.
Artworks are then shipped with one of our secure specialist art courier partners. Your artworks are insured up to £50,000 as standard during national and international transit and are fully trackable throughout the process.
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Sending out artworks safely and securely requires considerable packaging. We have a specialist team in place to do this, but as yet we have found no way around the excess packaging required to do the job properly. We are of course very aware of the environmental impact and encourage all our clients to reuse or recycle the packaging. Our packing team saves all bubble wrap, foam and cardboard from gallery purchases, which may be re-appropriated to package your orders.
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Should you wish to cancel your order before it has been dispatched, please contact the gallery as soon as possible as orders are processed almost immediately. Orders cannot be cancelled after 7 days.
Where goods have been dispatched, it is the buyer’s responsibility to inspect goods verifying quantity specifications and details. Upon receipt of the goods, the purchaser must raise any queries or complaints about the goods within 7 days otherwise; we will deem the purchase and delivery accepted by you.
Any returned goods which are not defective or faulty must be returned at your own cost.
For more information, please refer to our T&Cs.
The gallery reserves the right to cancel or withdraw any artwork or terminate any contract at any time, for reasons beyond its reasonable control, including but not limited to artist withdrawal, condition issues, authenticity concerns, or curatorial decisions. In such cases, the gallery will notify the buyer in writing and refund any payments made by the buyer in respect of the cancelled artwork.
The gallery may also terminate any contract if the buyer fails to make payment when due or substantially breaches any other obligation under these terms.
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Please allow 10 days for refunds to be processed.
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All framing is outsourced to our framing partners in North London. Should you wish to cancel an order - assuming work has not already started - you will be liable only for the transportation costs to the framing company.
If the work is in progress then you will not be able to amend or cancel the order.
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In the unlikely event that your artwork arrives damaged through transit, it is essential that the gallery is notified within 48 hours. Detailed images of both the packaging and the artwork must be taken, paying particular attention to any damage that has been incurred.
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All artworks are packed by a specialist team and sent using one of our secure specialist courier partners. Standard shipping options cover loss and damage to artworks to a maximum of £10,000.
Additional shipping insurance is available to purchase at the costs below, current as of April 2019.
£95 + VAT for Artworks with a value of £10,000 - £20,000
£195+ VAT for Artworks with a value of £20,000 - £40,000
£295 +VAT for Artworks with a value of £40,000 - £60,000
£395+ VAT for Artworks with a value of £60,000 - £80,000
For artworks with a value of more than £80,000, please contact the gallery directly at info@hanguppictures.com.
Unless additional insurance is taken with us, our liability for claims of loss or damage is limited to either the value of the goods or repair/restoration to a maximum of £10,000.
Additional insurance is underwritten by XL Catlin Insurance Company UK Ltd.
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All framing is outsourced to our framing partners in North London. Should you wish to cancel an order - assuming work has not already started - you will be liable only for the transportation costs to the framing company.
If the work is in progress then you will not be able to amend or cancel the order.
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Yes, we do. Turnaround time is approximately 3 - 4 weeks from its collection from the gallery.
Please note that we only frame artwork purchased from Hang-Up Pictures Ltd.
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Whether it’s a single piece of artwork or a full collection, most insurance companies will require a written appraisal from an art market professional to meet their criteria. Valuations are also used for collectors' personal records to keep track of the values of their artwork.
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A signed and dated valuation designed to satisfy insurers requirements.
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The artwork is appraised and the valuation determined by many factors including condition, auction history, previous gallery sales data and general market performance for the particular artist. The art market can be fast moving so we will always quote a range in price to allow for market fluctuations.
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We offer a full insurance valuation service at the gallery for Banksy works.
We will require details of the print including an image, condition and where it was purchased. A Banksy appraisal expert will then evaluate this before issuing the valuation on gallery headed paper.
The letter will be signed and dated by the Gallery Director and can be used to assist for insurance purposes or simply for your own records.
https://hanguppictures.com/ban...
The cost of this service is £100.
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You can sign-up on our homepage for our weekly news email. New work is updated almost on a daily basis and you can also follow the gallery on Twitter, Instagram, Facebook and LinkedIn.
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If you have purchased an artwork using Own Art and opted to collect from the gallery, the monthly loan repayments will be automatically triggered 7 days after the notification that the artwork is available for collection.
It is important to note that we have limited storage space at the gallery and if the artwork is left uncollected for over 28 days then it will be moved to our storage facility and additional charges will be payable. -
Your first payment will normally be debited from your account around 4 weeks after the date on which you signed the agreement. You will receive a letter confirming the date.
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You need to be a UK resident over the age of 18.
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Own Art is an interest-free scheme set up by the Arts Council designed to make it easy and affordable for everyone to buy and collect contemporary art. It enables the buyer to spread the payments over a 10-month period in monthly instalments, and you'll never be paying more than the advertised price.
To find out more please refer to our Own Art page.
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In accordance with anti-money laundering regulations introduced on 10th January 2020, all art dealers, galleries, and their clients must comply with EU-wide legislation, which the UK will follow irrespective of Brexit.
As part of our legal obligations, Hang-Up Pictures Ltd must take all reasonable steps to prevent money laundering, including ensuring that payments received are not derived from illicit sources. To comply with these regulations, we are required to conduct identity and screening checks on all clients before completing a sale.
These checks apply to all clients purchasing artworks valued at €10,000 or more or conducting transactions exceeding €10,000 in total. This requirement applies to all customers, whether new or longstanding collectors.
What We Need From You
- For individuals: A copy of a valid photo identity document (passport, driving license, or national ID card) confirming your full name, date of birth, nationality, and permanent residential address.
- For companies: Company details, including proof of incorporation, details of directors, and ultimate beneficial owners.
- For purchases via agents/advisors: We must verify the ultimate buyer in addition to the agent.
All payments must be made from a bank account held in the name of the person or entity on the invoice. If a third party wishes to make a payment on your behalf, prior authorization is required. If the information provided does not meet legal requirements, we reserve the right to refuse third-party payments.
We understand that these checks may be an inconvenience, and we appreciate your patience while we complete them. We are legally required to retain the information you provide for five years, and all data will be handled securely and in accordance with our Privacy Policy.
If you have any questions or concerns, please contact us at info@hanguppictures.com. We are committed to making this process as smooth and efficient as possible for you.
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Unless otherwise agreed for any order over £10,000 we ask for payment to be made via BACS transfer or International wire. Identification may be requested for any card payment. Please do not be offended if this is requested as we are obliged to do so by our credit card processing company.
If you would like to use a credit card for amounts over £10,000, we would ask for an additional payment of 3.25%.
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As a term of sale, we are obliged by our credit card processing company to (on occasion) request identification including proof of address for any card payment taken. We do this simply to remain compliant so please do not be offended if this has been requested of you.
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In accordance with HMRC regulations, the gallery cannot and will not accept cash payments of €10,000 or more for items purchased at the gallery. This includes several cash payments for a single transaction totalling €10,000 or more, as well as a series of payments and payments on account.
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American Express cards can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.
To cover the processing fees that American Express charge the gallery a 3% surcharge will be added to the invoice total for all AMEX transactions exceeding £10,000. -
PayPal can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.
For all PayPal transactions exceeding £10,000, a 3% surcharge will be added to the invoice total to cover the processing fees that PayPal charge the gallery. -
Please use the invoice number and the name of the artwork as your payment reference when wiring money to pay an invoice.
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The purchaser is responsible for all bank fees/charges when wiring money from overseas. The artwork will not be shipped unless the invoiced amount has been received in full.
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We focus on achieving the best possible price through an established gallery brand. Hang-Up has operated for 18 years, with real buyers, long-standing relationships and a proven track record.
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Auction can be prestigious, but it’s often fee-heavy, with long lead times and unpredictable outcomes. Many sellers simply want to sell for the best price and be paid promptly. We offer a focused, hands-on service from a small team, with clear communication, without multiple layered costs and uncertainty.
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There are many online-only operators now, and not all have physical premises or an established trading history. Hang-Up offers real-world accountability, a team you can reach, and a public reputation built over time backed by our Google reviews.
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Yes. We have a London showroom/gallery space for viewings and exhibitions, and you’re welcome to visit the current exhibition.
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Yes. Consignor identities are strictly confidential and sales are handled discreetly.
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Valuations are free and we aim to respond within 48 hours (two business days). This is a valuation for consignment sale, not an insurance valuation.
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Artist, title, description, size, edition details (if applicable), condition notes, images (front/back + labels/COA), and your location.
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Valuation → agreement (assigned sales team member + paperwork) → logistics → marketing & negotiation → payout.
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No. We only take works on consignment from the artists listed on our consignment pages.
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We use recent auction comparables, private sales data where available, current supply, and live buyer demand, then position the work to maximise outcome.
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Yes. Buyers typically negotiate, so we often agree a sell range. We’ll negotiate firmly to achieve the best result and push toward the top end where the market allows. If an offer comes in within the agreed range, we can proceed efficiently to keep momentum.
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We manage buyer dialogue and negotiate confidently on your behalf. Our aim is the strongest achievable price while keeping deals moving. Where appropriate, we’ll keep you updated as negotiations develop.
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Our standard term is 60 days exclusivity, and our goal is to sell within that period.
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Yes sometimes we can sell without holding it physically, but it’s often preferable to have the work with us to facilitate viewings and move quickly.
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Yes in many cases we can buy works directly. If you have an auction house estimate, send it over with images and details and we’ll take a look.
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The seller is responsible for getting the artwork to the gallery (and covering the cost). We can organise collection/shipping if helpful and confirm costs in advance.
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Yes. The seller is responsible for shipping, packing, customs/clearance where applicable. If we organise shipping on your behalf, those costs will be deducted from the sale price.
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On receipt we photograph the work and record condition notes. If damage occurs en route to the gallery, the consignor is responsible. Once the work is received and consignment is agreed, it is fully insured while in our care until sale.
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Yes we will not sell Banksy works without a Pest Control COA.
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Banksy prints are a specialist market. Few galleries have the depth of experience Hang-Up has in this area. With 18 years of trading, an established collector base and repeat buyer demand, we’re well placed to achieve strong outcomes with strict authenticity standards and confidentiality as standard.
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Yes. We use Arcarta and AML checks apply to relevant sales/consignments over €10,000 (or currency equivalent).
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Yes. Hang-Up Gallery is committed to championing artists’ rights and ensures ARR is collected for relevant sales and paid to DACS.
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Yes, where applicable we sell works on the VAT Margin Scheme. Under the Margin Scheme, no VAT is payable on our commission.
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We offer fast payout within 7 days of sale, once buyer funds have cleared and the transaction is completed.
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We review activity and agree next steps: refresh outreach, adjust strategy, extend the consignment, or return the work.
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We focus on achieving the best possible price through an established gallery brand. Hang-Up has operated for 18 years, with real buyers, long-standing relationships and a proven track record.
-
Auction can be prestigious, but it’s often fee-heavy, with long lead times and unpredictable outcomes. Many sellers simply want to sell for the best price and be paid promptly. We offer a focused, hands-on service from a small team, with clear communication, without multiple layered costs and uncertainty.
-
There are many online-only operators now, and not all have physical premises or an established trading history. Hang-Up offers real-world accountability, a team you can reach, and a public reputation built over time backed by our Google reviews.
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Yes. We have a London showroom/gallery space for viewings and exhibitions, and you’re welcome to visit the current exhibition.
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Yes. Consignor identities are strictly confidential and sales are handled discreetly.
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Valuations are free and we aim to respond within 48 hours (two business days). This is a valuation for consignment sale, not an insurance valuation.
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Artist, title, description, size, edition details (if applicable), condition notes, images (front/back + labels/COA), and your location.
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Valuation → agreement (assigned sales team member + paperwork) → logistics → marketing & negotiation → payout.
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No. We only take works on consignment from the artists listed on our consignment pages.
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We use recent auction comparables, private sales data where available, current supply, and live buyer demand, then position the work to maximise outcome.
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Yes. Buyers typically negotiate, so we often agree a sell range. We’ll negotiate firmly to achieve the best result and push toward the top end where the market allows. If an offer comes in within the agreed range, we can proceed efficiently to keep momentum.
-
We manage buyer dialogue and negotiate confidently on your behalf. Our aim is the strongest achievable price while keeping deals moving. Where appropriate, we’ll keep you updated as negotiations develop.
-
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Our standard term is 60 days exclusivity, and our goal is to sell within that period.
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Yes sometimes we can sell without holding it physically, but it’s often preferable to have the work with us to facilitate viewings and move quickly.
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Yes in many cases we can buy works directly. If you have an auction house estimate, send it over with images and details and we’ll take a look.
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The seller is responsible for getting the artwork to the gallery (and covering the cost). We can organise collection/shipping if helpful and confirm costs in advance.
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Yes. The seller is responsible for shipping, packing, customs/clearance where applicable. If we organise shipping on your behalf, those costs will be deducted from the sale price.
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On receipt we photograph the work and record condition notes. If damage occurs en route to the gallery, the consignor is responsible. Once the work is received and consignment is agreed, it is fully insured while in our care until sale.
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Yes we will not sell Banksy works without a Pest Control COA.
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Banksy prints are a specialist market. Few galleries have the depth of experience Hang-Up has in this area. With 18 years of trading, an established collector base and repeat buyer demand, we’re well placed to achieve strong outcomes with strict authenticity standards and confidentiality as standard.
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Yes. We use Arcarta and AML checks apply to relevant sales/consignments over €10,000 (or currency equivalent).
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Yes. Hang-Up Gallery is committed to championing artists’ rights and ensures ARR is collected for relevant sales and paid to DACS.
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Yes, where applicable we sell works on the VAT Margin Scheme. Under the Margin Scheme, no VAT is payable on our commission.
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We offer fast payout within 7 days of sale, once buyer funds have cleared and the transaction is completed.
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We review activity and agree next steps: refresh outreach, adjust strategy, extend the consignment, or return the work.
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Artworks must be collected from the Gallery within 15 working days of notification unless otherwise agreed upon with the gallery in writing.
Storage limitations at the gallery
space prevent us from keeping work for any longer unless agreed prior. Storage charges might be applicable for works left at the gallery for
over 15 working days. To find out more about storage charges, please refer to our T&Cs.
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Artworks must be collected from the Gallery within 15 working days of notification unless otherwise agreed upon with the gallery in writing.
Clients and consignees will be responsible for ensuring they are receiving emails and communications from the gallery. If the gallery communicates that they wish the consignee to collect the work from the gallery, the consignee will have 15 working days to collect their piece before storage charges start to be applied. Storage charges will be charged to the consignee at £10 + VAT per day. Once storage charges have begun, the consignee will be liable to pay these before they are able to collect their work. If and when the storage charges equate to the value of the work, the work will become the property of the gallery and will be sold as house property in order for the gallery to recoup its losses.
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With prior agreement the gallery can store and insure artworks in our secure temperate controlled storage facility. Pricing is determined by value and size and starts at £49+VAT per month
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The majority of the Banksy work sold via the gallery is done so on the margin scheme. VAT cannot be isolated and broken out on the invoice even when sold and invoiced within the United Kingdom. Further information on the margin scheme can be found here.
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In accordance with HMRC regulations, the gallery cannot and will not accept cash payments of €10,000 or more for items purchased at the gallery. This includes several cash payments for a single transaction totalling €10,000 or more, as well as a series of payments and payments on account.
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PayPal can be used to pay for artwork at the gallery. There is no charge for doing so on any amount under £10,000.
For all PayPal transactions exceeding £10,000, a 3% surcharge will be added to the invoice total to cover the processing fees that PayPal charge the gallery. -
GB944146717000
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The majority of our works are sold using a UK government scheme called the margin scheme.
It is applied for all secondary market artworks and the cost of the VAT is included in the sales price. When selling work directly from VAT registered artists or publishers, standard VAT will be charged - currently 20%.
A full explanation of the margin scheme from the UK government website can be found here.
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Sales of secondary market artwork operate on the margin scheme. Full details on how this scheme works can be found on the UK Government website.
If the work is not sold under the margin scheme, then VAT can be deducted from your order. -
The company VAT No. is 944 1467 17.
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You can reserve any artwork by placing a deposit. You can place a deposit on works above £10,000 directly via our website. Simply select your artwork of choice and continue through to check out, where you will see the option to make a 10% payment or 100% payment. For works below this value, please reach out to us directly at info@hanguppictures.com.
Once your deposit payment has been processed, a member of the team will reach out to confirm your purchase. A 10% deposit will secure the work, and full payment is expected within 7 days unless otherwise agreed.
If you are unable to pay within this time frame and you do not notify the gallery of your circumstances, your order will be cancelled and the work released back into sale.It is our gallery policy that we are unable to hold works without a deposit.
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How it Works
You can Make an Offer on certain artworks on our website. You can choose to offer 5%, 10% or 15% less, or a custom amount, but the closer you are to the list price, the more likely it will be accepted.
- Making an Offer means you are committing to buying the artwork.
- Complete the checkout providing contact, shipping and payment details.
- For artworks over £10,000 you can make a deposit payment of 10%.
- Payment is authorised only, but not taken until the offer is reviewed.
- If your offer is accepted, we will take the payment and send you confirmation.
- If your offer is not accepted, the authorisation is cancelled and funds released.
- Your order will then be processed and you will be contacted about shipping as usual.
If you have any other questions about making an offer, you can reach the team at info@hanguppictures.com.
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